Sales Leadership Forum
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Telus Vp Ismail Pishori discuss the future of consumer financial services in 2008 Financial Forum Technology Services
October 6, 2008 – Toronto, Canada – The Future Financial Service Consumer and Customer Service Strategy will be discussed by TELUS at the 2008 Financial Services Technology Forum scheduled on 28 October 29, 2008 in Designer Bags Toronto, Canada. Register now for a complimentary pass All-Access. Visit http://e-financial.wowgao.com/registration/multiple The financial future of Consumer Services and its strategy for customer experience Consumer preferences are changing communications and service organizations financial need to transform their customer experience strategies. With the evolution of technology, the distinction between financial services consumers no longer based on age alone. Their acceptance and use of technology in everyday life is changing the expectations of financial services organizations. TELUS, in partnership with IDC Canada, has considered the consumer of the future and how they communicate with their financial services organizations. The study profiles seven new segments customers with a unique communication needs and styles for the acceptance of technology. The four most influential groups are young Embracers, lifestyle mobile, laptop and Internet savvy warriors. The white paper, "Financial Services: The future consumption and the implications for Customer Experience Management "Explores these new customer segments, how they communicate, and strategies for financial services organizations need to retain and attract consumers future. Join Pishori Ismail know more about the changing customer and how financial services organizations must transform their customer experience strategies. As Vice President of Marketing Services Financial Industry, Ismail brings an impressive wealth of industry experience and knowledge to this role. Develops and defends Ismail financial services industry strategy of vertical marketing and plans to bring to market, creates and drives thought leadership in strategic areas for the vertical leverages existing capabilities and solutions that exist within TELUS. Ismail is a fifteen year veteran of the IT industry – mostly focused on industry financial services – with the administration, sales, marketing, business development, solution development, business development, merger integration, experience and alliance management. Most recently he was GM in worldwide financial markets, Financial Services segment of the industry, Hewlett-Packard. Ismail holds an MBA from the Ivey School of Business, an Industrial Engineering degree from the Technical University of Nova Scotia and a Diploma in Engineering from the University Dalhousie. 2008 Financial Services Technology Forum 2008 Financial Services Technology Forum focuses on new applications, leading companies and solutions that are sustainable, flexible, and increase profitability. This year's event features over 30 interactive exhibits and 20 conference sessions presented involve all corporate users, suppliers of services to small, medium and large alike. For more information: Registration Program http://e-financial.wowgao.com/registration/multiple Sponsors http://e-financial.wowgao.com/agenda http://e-financial.wowgao.com/exhibitorlist http://e-financial.wowgao.com/accommodation Accommodation About WowGao Inc. WowGao Inc. is an events management company that organizes and manages internationally renowned conferences and expositions focusing on latest innovations and developments information technology industry since 2003. We have been honored with an award for excellence. Our featured events are: – 2008 Financial Services Technology Forum, October 28 and 29, 2008 – 2009 Government & Health Technologies Conference and Expo, April 28 and 29, 2009 – 2009 Wireless and Mobile Expo and Conference, June, 2009 – 2009 RFID Forum June 2009 For more information about events, please visit http://www.wowgao.com WowGao Inc. is a member of GAO Group, which also includes • GAO RFID Inc. – GAO Tek Inc. http://www.GAORFID.com • – http://www.GAOTek.com • GAO Research Inc. – http://www.GAOResearch.com • WowGao Inc. – http:/ / www.WowGao.com • GAO RFID Asset Tracking – http://www.GAORFIDAssetTracking.com • GAO Embedded – http://www.GAOEmbedded.com • GAO Instruments – http://www.GAOInstruments.com • GAO Comm – http://www.GAOComm.com • GAO Fiber Optics – http://www.GAOFiberOptics.com you have any questions Media: Director of Marketing, 416-292-0038 ext 812 attendee@wowgao.com About the Author
GAO Tek Inc. is a leading provider of test and measurement equipment, embedded development tools, telecommunication testers, electronic measurement instruments, video surveillance, alarm and other electronic products that serve the needs of electronic professionals internationally.
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IBM Impact 2010 – Forbes Business Leadership Forum (part 6 of 6)